Why Choose EHS for ASHP Repairs & Maintenance?
At Expert Heating Solutions (EHS), we specialise in professional repairs and annual servicing for air source heat pumps (ASHP).
- Fully certified engineers: All work is performed by Gas Safe, F‑Gas, and MCS-registered engineers—ensuring compliance and efficiency.
- Local and responsive: We serve Sevenoaks and Kent with fast diagnostic and repair response to reduce downtime.
- Preserve your warranty & compliance: Annual service by certified engineers is often required to maintain manufacturer warranty or BUS grant eligibility.
- Transparent, competitive pricing: Clean pricing from £150–£250 plus VAT for a full service; repairs from £150, depending on required parts.
Services We Provide
Annual Service Package
- Thorough visual inspection: unit, pipework, controls, mounting
- Performance diagnostics: refrigerant level, temperature, pressure
- Electrical safety checks, airflow and filter cleaning
- Defrost cycle inspection and condenser cleaning
- System tuning and expert advice on settings and energy-efficient operation
Repair & Fault Resolution. Ideal for issues like:
- Refrigerant leaks or low system pressure
- Faulty reversing valves or sensors
- Compressor, fan motor or flow pump failure
- Defrosting faults and icing issues
- Electrical/controls malfunction
Each callout begins with a diagnosis (typically from £100) with a technician labour rate around £40/hour.
Schedule a Visit
Why Annual Servicing Matters
Annual ASHP servicing is essential because:
- It maintains system efficiency, saving energy and reducing bills.
- It helps catch small faults early—preventing costly failures or full replacement later.
- Keeps manufacturer warranty valid and ensures BUS grant conditions are met.
Typical Costs & Frequency
- Annual service: £150–£250 plus VAT—depending on system type and site access.
- Repair call-out: Starting around £150; full repairs can range from a few hundred to over £2,000 for major parts like compressors.
- Many homeowners opt for a service plan (£10–£20/month) to cover annual visits and preserve warranties.
Why Trust EHS?
- Expert credentials: Our team holds Gas Safe, F‑Gas, and MCS certifications.
- Local commitment: Serving Sevenoaks and surrounding Kent communities with reliable, friendly service.
- Transparent practices: No hidden fees—clear estimates and professional communication from start to finish.
Book Today for Expert ASHP Support
From your first annual service to urgent repairs, EHS helps your air source heat pump perform at its best—efficiently, safely, and reliably.
Frequently Asked Questions
1. How often should I have my air source heat pump serviced?
We recommend booking a professional service once a year, ideally in spring or autumn, before either the heating or cooling season begins. Annual servicing is important to ensure your system runs efficiently, helps maintain any manufacturer warranty, and keeps your Boiler Upgrade Scheme (BUS) eligibility intact.
2. What are the signs that my air source heat pump needs a repair or service?
Key warning signs include:
Higher-than-normal energy bills or reduced heating/cooling performance
Unusual noises, vibrations, or smells coming from the unit
Ice or frost build-up on the external unit or condensers
Thermostat or temperature control issues
Visible leaks or insufficient airflow through radiators or vents
3. How much does an annual service or repair cost?
Standard annual service: Typically ranges from £150–£250 plus VAT, depending on system type and site access.
Repair call-out: Starts around £100–£150, plus labour (about £40/hour) and parts. Simple fixes may cost £150–£500, while major component replacements (e.g. compressor) can run up to £2,000.
