Ready to Keep Your Heat Pump in Top Condition?
At Expert Heating Solutions (EHS), we specialise in delivering reliable and expert heat pump service and repair to keep your system running efficiently — whether it’s air-source, ground-source, or water-source technology.
Why Choose EHS for Heat Pump Servicing?
Deep technical expertise
As a Gas Safe registered, MCS and F‑Gas certified company, we bring over 15 years of experience in maintaining and repairing renewable heating systems for both domestic and commercial clients in Kent and surrounding areas.
Preventative maintenance you can trust
Our annual service packages include full performance checks, refrigerant testing, airflow diagnostics, and system optimization to maintain efficiency and extend system lifespan.
Fast, responsive repairs
We diagnose and resolve broken compressors, defrosting faults, leak detection, pump malfunctions, electrical issues, and more. We respond promptly to ensure minimal downtime and disruption.
Compliance & certification
All servicing is performed to MCS and F‑Gas standards—essential for regulatory compliance and maintaining your Boiler Upgrade Scheme (BUS) grant eligibility.
Transparent pricing & communication
Our quotes are fully itemised with no hidden extra costs. You’ll always know exactly what’s involved, with clear guidance from certified engineers at every step.
| Service Type | What’s Included |
|---|---|
| Routine Annual Servicing | Inspections, refrigerant tests, filter and airflow clean, performance check |
| Emergency Repairs | Fault diagnosis, leak detection, compressor & sensor replacement, urgent fixes |
| Recommissioning After Winter | Ensure optimal winter start-up and plant performance after seasonality |
| System Upgrades | Firmware updates, smart thermostat integration, efficiency enhancements |
| End-of-Warranty Support | Manufacturer‑approved diagnostics and certified reliability checks |
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Local expertise
Proudly serving Kent: Sevenoaks, Otford, Knockholt, Orpington, Chislehurst, Maidstone, Petts Wood, Bromley, Biggin Hill, Swanley, Dartford, Paddock Wood, Tunbridge Wells, Tonbridge and also SE London and beyond, with fast response times and friendly customer support.
Certified excellence
MCS, Gas Safe, and F‑Gas registered technicians, ensuring every job meets safety and performance standards.
Proven reliability
Our goal is consistent comfort and efficiency — year-round warmth, with peace of mind.
Whether it’s time for your annual service, you’re experiencing performance issues, or need help after a cold spell — we’re here to help.
Contact EHS today
for trusted, professional heat pump service and fast repairs in Sevenoaks and beyond.
Frequently Asked Questions
How often does a heat pump need servicing?
We recommend scheduling a full service once a year, ideally by an MCS and F‑Gas certified engineer like those at EHS. This ensures optimal efficiency, extends system lifespan, and preserves any warranty.
What does a standard heat pump service include?
Our comprehensive service includes:
Visual inspection of indoor and outdoor units
Filter, coil, airflow and refrigerant checks
Testing electrical circuits, pressure and temperature
Cleaning of internal components and optimization for performance
Advice on settings and usage after the service
How much does a heat pump service typically cost?
What are the most common heat pump faults?
Typical faults we diagnose and repair include:
Refrigerant leaks or low refrigerant levels
Outdoor unit icing or defrost cycle issues
Electrical failures (e.g. fan motor, compressor, controls)
Defective reversing valves or sensors
Blocked filters or airflow restrictions from coils or ducts
What symptoms indicate a heat pump may need repair?
Warning signs include:
Rising energy bills or reduced energy efficiency
Unusual noise, vibrations, or odors
Ice buildup on the external unit or coils
Fluctuating or inconsistent heating
Continuous cycling or inability to maintain temperature
Low indoor air quality or poor airflow
Can I clean or maintain my heat pump between services?
Yes — you can help ensure efficient operation by:
Keeping outdoor units clear of vegetation and at least 5 ft (≈ 1.5 m) from obstructions
Gently brushing away dust or debris on external components
Monitoring water pressure (should be around 1 bar)
Reporting any unusual sounds or performance changes promptly to EHS
Why is professional service necessary — can’t I just rely on warranty?
Warranty validity often depends on annual servicing by a qualified engineer. Regular professional service keeps your system efficient, reliable, and repairs more cost-effective in the long run. With a proper record, you’ll avoid invalidating warranty clauses and enjoy longer system life.
Why Choose EHS for Heat Pump Service & Repairs?
As a Gas Safe, F‑Gas, and MCS registered company, EHS ensures all servicing and repairs meet the stringent technical safety standards that maintain your system’s efficiency and compliance. We specialise in heat pump systems across Kent: Sevenoaks, Otford, Knockholt, Orpington, Chislehurst, Maidstone, Petts Wood, Bromley, Biggin Hill, Swanley, Dartford, Paddock Wood, Tunbridge Wells, Tonbridge and also SE London and beyond — delivering fast response, clear communication, and expert care.
